How can we help?

Jessy reminds you before your regular orders and fills your cart. You just check it and pay.

Write to us any time: jessyorderapp@gmail.com. In the app you can also tap Account → Send us your thoughts. We'll get back to you as soon as we can.

Common questions

Does Jessy pay for my order?

No. Jessy adds the products to your cart in the shop and stops there. You check the order and pay yourself.

Which shops work with Jessy?

Wolt, Shufersal and many other online shops. Paste a product link, or open the shop inside Jessy and tap "Add this product".

I'm not getting reminders.

Check that notifications for Jessy are on: on iPhone, Settings → Notifications → Jessy; on Android, Settings → Apps → Jessy → Notifications. Then open the subscription and tap "Send me a test reminder".

Jessy added the wrong product or nothing at all.

Shops sometimes change their websites. Add the product yourself in the shop for this order, and tell us which shop it was, so we can fix it.

How do price alerts work?

If you turn on "Watch the price for me", Jessy checks the price every day in the week before your order, and emails you if it dropped.

Delete your data

In the app: open the Account tab and tap Delete my data, then Delete everything. This deletes your details, subscriptions and reminders from your phone, and your price alerts from our server, right away.

Without the app: email jessyorderapp@gmail.com with the subject "Delete my data", from the email address you used for price alerts. We'll delete everything we hold for that address within 30 days and confirm by email.

Jessy has no account on our side, so there's nothing else to close. To log out of the shops you used in Jessy, log out inside each shop or delete the app.